Repair Policy

Inventory Computers manufactured by Inventory Science Systems
Warranty Repairs are performed at no charge.
Non-Warranty Repairs are based upon Parts and Labor.
Most Keytracker repairs cost about $ 75.00; ScanShark Repairs $ 125.00

Ship To:
Inventory Science Systems
7438 Pressentin Ranch Drive
Concrete, WA 98237

Barcode Scanners are covered by their maunfacurers warranty, here are the manufacturers links for repair:
Unitech: http://www.ute.com/support.php
PSC/Datalogic: http://www.scanning.datalogic.com/rma/rmafaqs.aspx
Hand Held Products (HHP)/Honeywell: https://www.honeywellaidc.com/Site.aspx/na/en/contact/forms/service_and_repair/

* Prices include return shipment via FedEx Ground where available (Non-US return shipment will require  additional shipping charges)

** Priority Return shipping will be charged extra

Other Repairs
     I-Cal 100R and DC 2.0, 2.5, 2.X and 5.0 Keyswitch Repairs

Keyswitch (Key) repair/replacement is charged the rate of $ 75.00 USD per machine (not per Keyswitch) up to 2 broken keys per machine will be replaced. Add $ 15.00 per additional Keyswitch.

Breaking News: Inventory Science Systems now sells replacement keyboards for your I-CAL 100R or DC 2.5 for only $ 195.00 installed Click Here for details.

Prefer to replace the keyswicthes yourself. Click here for replacement keyswitches.

 I-Cal or DataComputer
Key Repair Procedures

1. Include check or money order for $ 75.00 USD per machine or $ 125.00 Canadian Dollars. Price includes return shipping. If outside the U.S.A. or Canada, email for quote by clicking here.

2. Include original Key-Cap(s), if available. If the cap(s) are not included, a substitution will be made.

3. Indicate your return address. We cannot ship to P.O. Boxes.

Ship machines to be repaired to:

Inventory Science Systems
7438 Pressentin Ranch Drive
Concrete, WA 98237

*Inventory Science Systems is not responsible for shipments not received.

In most cases, your I-Cal or DataComputer will be repaired within a few days and then shipped back to you via FedEx Ground.
Other repairs may be available. Call prior to sending in these machines to verify feasibility of the repair (because of availability of parts, etc.)
*** Inventory Science Systems is NOT an authorized repair facility for National Datacomputer/AST equipment.  All warranty repairs should be sent to them.